Once the change is successfully implemented in the production environment the next step is to review the change. Change manager needs to review the effectiveness of the change and the time taken to complete the process. He may involve CAB Member in this process. While reviewing, the change manager checks to see if the change is satisfactory and as per expectation.
Once the change has been reviewed it can be closed marking the end of change management process.
The following section explains how the change can be sent for review.
1. Select the 'Change' from 'Change' > 'My Changes' tab or 'Change' > 'All Changes' tab or by searching the change. Click the change.
2. While viewing the change select ‘Request for Review' in the ‘Change State’ option to display a 'Change State' window.
3. Type the comment and click 'Change'.
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4. The change is now sent for review.
