Settings

Settings tab helps you to perform configurations for the various modules as listed below, each of which is dealt with in detail in the following sub sections:

1. Service Desk Configuration

2. Asset and Inventory Management

3. Fault and Notifications

4. Business Service Monitoring

5. Software Management

6. IT Automation

7. User Management

8. Advanced System Settings

9. Tools

Note: You can use the menus provided on the SapphireIMS menu bar to view the results of the configured tasks under each module. This is not applicable for User Management, Advanced System Settings and Tools modules.