User Acceptance of Allocated Assets

User acceptance mail allows the asset owner to define the e-mail template for accepting or denying assets to avoid sending paper forms for accepting assets after allocation. The user to whom the assets are allocated can accept or deny the asset. There is a provision to enable auto acceptance of the asset in case the allocated user does not respond within a certain number of days which can be pre-configured.

Configuring User Acceptance Notification Mails

Under 'Settings', in 'Assets' click on 'User Acceptance Mail'.
Click on 'Add' to create an Asset Ownership Acceptance or Denial Email Notification Rule. The screen below is displayed.

The fields are described below.

Sr. No	Field Name	Description
1	Name Description	Enter the name and description for the user acceptance/denial notification e-mail
2	Mail Subject Macro	Select a macro which has to appear in the mail subject. The macro is replaced with the actual value when the mail is being sent.
3	Summary Fields	Select the fields from the Asset Fixed fields, Asset Custom Fields and Asset Lifecycle fields which should appear in the mail as a summary table.
4	Column Color and Font Color	Enter the color code for the column header and Font for the header of the Summary table. Note that this is to change the header color only and the summary table entries are in black on white background.
5	Accept Email Body Deny Email Body	Enter the e-mail content to be sent when the asset owner accepts the asset ownership and enter the e-mail content to be sent when the asset owner denies the asset ownership
6	Configuration Type Default option Audit option	'Default' option allows the asset owner to accept or deny the asset ownership only once when a new asset is allocated to the user 'Audit' option allows the asset owner to review and accept or deny the ownership of all the allocated assets between the specific start and end dates
7	Notification Filter	Select the item type, location and department notification filters for the user acceptance/denial mail
9	Notification Rule	Select the roles or recipients of the user acceptance/denial mail
10	Reminder Rule	Check the levels of pre-notification and enter the 'Notify Before' value for the pre-notification. This allows pre-notification e-mail to be sent to the asset owner and the above selected roles to remind the asset owner about the asset ownership acceptance or denial
11	Reminder Email Body	Enter any text here if it has to be displayed at the end of the user acceptance/denial e-mail

In 'Settings > Asset and Inventory Management > Asset > Mail Notification Rules', select 'Link' or 'Button' option in 'Enable User Acceptance' to enable appearance of the 'MyAsset' link in the mail.
Click on 'Save' to save the mail template.

Note: Once the user acceptance mail template is created, the asset owner can accept or deny the asset ownership in CMDB > 'My Assets' page.

Auto Acceptance of Assets

To enable auto acceptance of assets, you need to carry out the following configuration

In 'Settings', under 'Advanced Settings' click on 'Global Settings'.
Search for the setting key 'Enable Auto Acceptance for User Acceptance Feature'. Set the value to 1 to enable.
Search for the setting key 'Auto User acceptance timeout'. Set the value as the number of days after which the asset should be auto accepted.