After an RFC is submitted and assigned next step is to classify the change by prioritizing it. The priority levels are pre decided and ideally defined as low, medium or high. The change manager requests for approval to CAB member and change approval manager who assesses the change requirement and approves or rejects it.
1. Select the 'Change' from 'Change' > 'My Changes' tab or 'Change' > 'All Changes' tab or search for the change. Click the change.
2. While viewing the change, in the ‘Change State’ list, select ‘Classify’ to display a 'Change State' window.
3. Select the priority level type the comment and click 'Change'
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4. The change is now successfully classified.
