Custom Monitoring


 

SapphireIMS application monitoring is customized to the level of including your own developed application through ‘Custom Monitoring'. Currently SapphireIMS supports monitoring of applications developed using C++ or Java. In this section, application parameters can be identified for monitoring depending on the need. Instance parameters and thresholds can be defined to alert the concerned authority who can work on the problem.

 

Place the application/executable file in the bin directory

Once the custom application (executable file) is ready, place the same in the ‘\SapphireIMS\ ConsoleManagement\bin’ directory.

 

Configure Poller Type and the Instance Parameters

1. Click the ‘Settings’ tab. In the ‘Business Service Monitoring' section click ‘Custom Monitoring

2. Click ‘ADD’ and enter the details as mentioned below.

3. Save the details.

 

add_custom_poller.gif

 

Sr. No

Field Name

          Description

       1

Poller Name

          Specify a unique name as mentioned in the application/ executable

 

       2

Description

          Enter user friendly description for the poller

 

       3

Executable File Name

          Enter the path of the executable file \ application

       4

Executable Name

          Enter name of the executable file \ application

 

4. Click the custom poller created in the above step in ‘Custom Monitoring’ screen.

5. Next step is to configure the ‘Poller Type’. Click the ‘Poller Type’ button to display the respective custom poller screen.

6. Click the 'Poller Type' to display the ‘Poller Config’ screen. Select ‘Custom Applications’ from 'Poller Category'. Enter the ‘Poller Type’ name (do not add any space while specifying name) and ‘Description’ as shown below.

 

custom_poller_name.gif

 

7. Click ‘ADD’ to define the ‘Config Parameters’. These parameters can be defined to accept input in ‘Application Monitoring’ section mentioned below.

 

config_parameters.gif

 

8. Click ‘ADD’ to add the ‘Output Parameters’

output_parameters.gif

Sr. No.

Field Name

 Description

       1

Parameter Name

    Enter the parameter name exactly as mentioned in the application/ executable

       2

Description

    Enter user friendly description for the parameter

 

       3

Units

    Enter the units in which the parameter is to be measured

 

       4

Suz.Level  

(Summarizable Level)

    Select ‘Summarizable’ or ‘Non Summarizable’

       5

Visible Y/N

 Select the box if the parameter needs to be visible

 

       6

Data Type

 Select the data type ‘NUMBER or ‘Text’

 

       7

Threshold Type

  • Select ‘Available’ if you want to provide the option to configure the availability threshold

  • Select ‘General’ if you want to define the threshold value as ‘Info’, ‘Warning’ or ‘Error

  • Select ‘None’ if you do not want the option to configure threshold.

 

       8

Chart Type

 Select the graphical representation type for the parameter

 

 

Configure the Instance for Custom Application

1. Click ‘Settings’ and from ‘Business Service Monitoring’ section click ‘Application Performance'

2. Make sure to select ‘Custom Applications’ from ‘Poller Category’ drop down and ‘Test Custom Poller’ from ‘Poller Type’ drop down.

3. Provide the necessary inputs and click ‘Save’

4. Refer to Application Performance for a detailed explanation.

 

In the next polling session, the custom application monitoring data will be generated and the same can be viewed in the dashboard.