Remote Access Using VNC

Remote access using VNC

Remote control settings enables you to configure the type of settings used in SapphireIMS for remotely accessing the machines. These settings are of two types:

VNC which requires installation of Ultra VNC server at the server end and installation of Java viewer or VNC viewer at the controller end
RDP Products - SapphireIMS supports other third party remote control software such as 'Radmin' which can be integrated with SapphireIMS.

VNC remote control settings

Click the ‘Settings’ tab. In the ‘IT Automation’ section, click ‘Remote Control’

Sr. No	Field Name	Description
1	Server port	The VNC installed port on the server
2	VNC password	The unique password that was defined in the package. See Installing Ultra VNC and Repeater for Remote Access
Advanced Settings - Java Viewer ‘Java Viewer’ is an applet built in SapphireIMS wherein controller end requires JRE installation as a pre-requisite for viewing remote desktop screens. Advanced Settings - VNC Viewer When ‘VNC Viewer’ is selected as remote viewing option, SapphireIMS depends on ‘vncviewer.exe’ shipped as part of UltraVNC installation to provide access to remote desktop screens. The pre-requisite at controller end is UltraVNC server and viewer to be installed Registration of VNC Viewer
3	Viewer options	SapphireIMS supports 2 types of viewers - Java Viewer and VNC Viewer
4	Encoding Type	The preferred encoding. "Hextile" is an encoding that was designed for fast networks, while "Tight" is better suited for low-bandwidth connections.
5	Compression Level	Use specified compression level for "Tight" and "Zlib" encodings. Level 1 uses minimum of CPU time on the server but achieves weak compression ratios. Level 9 offers best compression but may be slow in terms of CPU time consumption on the server side.
6	Cursor Shape Updates	Cursor shape updates is a protocol extension used to handle remote cursor movements locally on the client side, saving bandwidth and eliminating delays in mouse pointer movement.Set this parameter to "Disable" if you always want to see real cursor position on the remote side. Setting this option to "Ignore" is similar to "Enable" but the remote cursor will not be visible at all.
7	Restricted Colors	It refers to the representation of an individual pixel. The most common formats are 24 and 16 bit"true-color" values, and 8-bit "color map" representations, where an arbitrary map converts the color number to RGB values.
8	View Only	If set to "Yes", then all keyboard and mouse events in the desktop window will be silently ignored and will not be passed to the remote side.
Server Settings - The pre-requisite for changing server settings is that the latest vnc version 1.1.9.6 is installed on remote machines and Ultra VNC server is running in remote machines.