Asset Status and Lifecycle Fields


 

This topic describes the configuration of Status and Lifecycle fields. Assets have a status associated with them which indicate where the Asset is in its lifecycle. The Lifecycle of an Asset begins with its acquisition when it comes to being in stock. The Asset is then deployed where it is Allocated and De-allocated across users of the asset. Finally at the end of its life, the asset is scrapped.

As the asset status is changed, there can be additional Lifecycle fields associated with the asset which can be updated. For example, fields for service request ID and username can be introduced which are updated when the asset is moved to Allocated state.

There are some status fields and Lifecycle fields which are pre-defined. These can be modified or new ones added. This topic describes the steps to edit or add these fields.

 

Note.gifNote: Status and Life Cycle fields are applicable for Asset modules only.

 

Asset Status Fields

 

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Asset Life Cycle Fields

The pre-defined Asset Life Cycle fields can be modified or new ones added. There are some in-built fields which can be selected or a new custom field added. Access to these fields can be restricted based on permissions.

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Serial No

Field Name

Description

        1

Name

Provide the name for the Life Cycle field

        2

Description

Brief description of the Life Cycle field

        3

Status

These are the Status for which the Life Cycle field is applicable. Select the Status field in the left hand window and move it to the right. You can select multiple Status fields.

        4

Parameter Name

The Life Cycle field name that needs to be added.

        5

Life Cycle Field Option

The field option can be used to define if it will be a Custom field or a pre-defined field. 

Custom Field  - This lets you define a new custom field.

Note.gif Note: Please note that depending upon the macro selected some more fields will be displayed and will have to be  entered. The commonly used macros along with the additional fields are given in the section Settings->Service Desk->Assets->CI Types and Attributes-> Commonly used Macros.

 

Fixed Field - You can select from among the pre-defined fields which are as follows:

  • System Name

  • Project

  • Site Name

  • Department

  • Location

        6

Is Mandatory

Check this box if the field is mandatory as part of the Life Cycle Status change.

        7

Roles

Select the specific roles for which the field will be accessible.

        8

Access Permission

Select ‘Editable’ or ‘Read only’ access permission for the field.

        9

Add Permission

Click to add the selected roles and access permission. Repeat steps 11 and 12 to add more permissions.

        14

Add Parameter

Add the field that is defined above. Repeat to add more field for the asset.