In addition to agent less architecture, SapphireIMS supports desktop management using platform independent agents. With the help of web service, an agent server communication is established which is fast and secure. This is more useful in a setup involving fewer systems as the overhead of having a single data collection station is reduced.
The following sections explain how to install SapphireIMS agent, how to create an agent installer package for multiple agent installations, how to make an agent as a master agent with reporting slave agents, how to create a rule for automatic mapping of agents to a master agent, how to perform tasks using agents, how to install SapphireIMS agents to a range of machines from a remote machine and how to do differential backup of the data to SapphireIMS server using SapphireIMS agents.
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