About the User Guide
SapphireIMS Overview
Getting Started
Home
Fault
Performance
IT Automation
Inventory
CMDB
Reports
Service Desk
SapphireIMS Mobile App
Settings
    Service Desk Configuration
    Assets
    Asset and Inventory Management
    Fault and Notifications
    Business Service Monitoring
    Software Management
    IT Automation
    User Management
       Overview
       User Management in SapphireIMS
       Adding User Accounts
       Excel User Import
       HRMS Integration
       Roles
       AD and LDAP Integration
          LDAP/AD Server Rule Configuration
          LDAP/AD Server Synchronization Configuration
          Configuring Single Sign-On (SSO)
          Zimbra Open LDAP Support
          LDAP Attribute Settings
          Unlock AD account
       Using Identity Providers (IdP)
       Locations & Departments
       Password Recovery
       Security Settings
    Advanced System Settings
    Tools
Appendix