About the User Guide
SapphireIMS Overview
Getting Started
Home
Fault
Performance
IT Automation
Inventory
CMDB
Reports
Service Desk
SapphireIMS Mobile App
Settings
    Service Desk Configuration
    Assets
       Roles
       Users
       CI Types and Attributes
       Asset Status and Lifecycle Fields
       Custom Asset Number Definition
       Asset Number Format
       Customize Built-in Attributes
       Global Field Customization
       Miscellaneous Configuration
       Import Templates
       Mail Notification Templates
       Mail Notification Rules
       Pre-Notification Configuration
       Custom Business Rules
       Bar Code and QR Code Configuration
       Add Asset Module
       Depreciation Configuration
       Relationship Configuration
       User Acceptance of Allocated Assets
       RPA Add-on for CMDB
       Asset Customization Scripts
    Asset and Inventory Management
    Fault and Notifications
    Business Service Monitoring
    Software Management
    IT Automation
    User Management
    Advanced System Settings
    Tools
Appendix