About the User Guide
SapphireIMS Overview
Getting Started
Home
Fault
Performance
IT Automation
Inventory
CMDB
Reports
Service Desk
SapphireIMS Mobile App
Settings
    Service Desk Configuration
       Customizing Service Desk Appearance
       Project Creation
       Export and Import Project Settings
       Announcements
          Adding an Announcement
          Deleting an Announcement
       User Surveys and Feedback
       Knowledge Base Topic
       Self Service Category
       Email to Record Configuration
       Repository Management
       Data Archive Configuration
       Form Fields
       Business Hours Profile
       SMS to Record Configuration
       Asset Import
    Assets
    Asset and Inventory Management
    Fault and Notifications
    Business Service Monitoring
    Software Management
    IT Automation
    User Management
    Advanced System Settings
    Tools
Appendix